ラッキースクープ - 文房具とおもちゃ

🧸Your Preferences

You can leave your color or character preferences, or items you'd like us to avoid (for example: no makeup), in the Preference Notes box on this page or during checkout.

We’ll do our best to match your preferences whenever possible. However, as every Lucky Scoop is a surprise assortment, specific requests cannot be guaranteed. 💖

🎥 Want a Personalized Packing Video?

If you add the Social Media Packing Video, our team will film your order while packing and may share the video on our TikTok or Instagram. 

If you do not add this service, your order will simply be packed and shipped normally without a video recording.

No matter which option you choose, all orders are carefully curated and packed according to our Lucky Scoop rules to ensure a fair and genuine surprise experience. 💖

🌷 Friendly Reminders

• Mystery Scoops are final sale (no refunds or returns unless damaged).

• Please make sure your shipping address and phone number are accurate when placing your order.

  If you live in an apartment or residential building, remember to include your unit number and floor details to ensure smooth delivery of your package.
  

• All items are randomly selected — if you prefer to pick, this may not be your vibe 😉
• Every order is packed with patience, care, and love from Team LuluLuck 💖

🚚 Shipping Info

• Processing: 3–5 business days
• Standard delivery: 10–30 days (varies by region)

💬 Customer Care

Got questions or wish notes? We’re here for you anytime!
📧 Email: service@lululuck.com
📱 WhatsApp: +1-7032161895
We’ll reply within 24 hours 💌

Return & Refund Policy

Due to the nature of our products, all Lucky Scoop items are considered final sale.

Each Lucky Scoop is a customized, surprise-based experience, curated specifically for each order. For this reason, we are unable to accept returns or exchanges once an order has been placed.

That said, your experience matters to us.