We currently ship to the following countries supported by our courier partners:

United States (excluding Puerto Rico), Canada, United Kingdom, Germany, France, Netherlands, Belgium, Austria, Ireland, Sweden, Denmark, Finland, Luxembourg, Australia, New Zealand, Japan, South Korea, Taiwan, Hong Kong, Singapore, Malaysia, Thailand, Philippines, Indonesia, Vietnam, Mexico, Brazil, Saudi Arabia.

If you live in a remote or hard-to-access area, please contact us before placing your order so we can confirm delivery availability. Shipping fees are calculated at checkout based on your location.

• Processing time: 3–5 business days
• Shipping time: Typically 7–20 business days, depending on destination and customs processing.

Please note that delivery times may vary due to customs inspections or local carrier delays.

If you did not purchase a packing video, your package usually ships within 5 business days. If you purchased a packing video, your package usually ships within 5-10 business days, as additional time is required for video recording and processing.

Once your order is shipped, you will receive a tracking number via email, and you can also check the status on our Shipping Info page.